Return & Refund Policy
We want you to love your Aaraish outfit. If something isn't right, you can request a return for a refund within 7 days of delivery.
1. Eligibility
- The product must be unused and unwashed.
- All original tags must be attached and not removed, and the product must be in its original packaging.
- Items must be in saleable condition (no odours, stains, damage or signs of wear).
- Returns that do not meet these conditions will not be accepted and will be sent back to you.
2. How to request a return
- Email support@aaraish.co or call/WhatsApp +91 79772 08209 within 7 days of delivery with your order number and reason for return.
- Once your request is approved, we will share pickup or return shipping instructions. Please pack the item securely with its tags and invoice/packing slip.
3. Refunds
- After we receive and inspect the returned item, we will notify you whether the refund is approved.
- Approved refunds are issued to your original payment method (for prepaid orders) or to your bank account/UPI (for Cash on Delivery orders) within 7–10 working days of approval.
Return shipping cost
- Your first return is free of cost. For further returns, the customer may need to bear the return shipping cost, unless the return is due to a defect or our error.
4. Exchanges
If you would like a different size, contact us within 7 days of delivery. Size exchanges are subject to stock availability and the same conditions above.
5. Damaged, defective or wrong items
If you receive a damaged, defective or wrong item, contact us within 48 hours of delivery with photos of the product and packaging. Once verified, we will arrange a replacement or a full refund, including shipping charges.
6. Non-returnable items
- Items that have been worn, washed, altered, or had their tags removed.
- Items clearly marked as "final sale" on the product page.
7. Contact
Aaraish
Email: support@aaraish.co
Phone / WhatsApp: +91 79772 08209
Address: Wing L, L-2408, Azziano, Near Rustomjee School, Thane, Maharashtra 400608, India